Privacy Policy
Last updated: March 23, 2026
1. What We Collect
When you use PoolTrack, we collect:
- Account information — your email address, display name, and authentication credentials (managed by Firebase Authentication, including Google OAuth).
- Pool data — water chemistry readings, treatment logs, pool profiles, and chemical inventory you enter into the app.
- Payment information — handled entirely by Stripe. We never see or store your full card number. We store your Stripe customer ID and subscription status.
- Usage data — basic interaction data such as pages visited and feature usage to improve the product.
2. How We Use Your Data
- To provide and operate the PoolTrack service, including chemistry tracking, trend charts, dosing calculations, and email reminders.
- To process payments and manage your subscription via Stripe.
- To send you testing reminder emails (only if you opt in via Settings).
- To improve the product and fix issues.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Services
PoolTrack uses the following services that may process your data:
- Firebase (Google) — authentication, database (Firestore), and hosting. Firebase Privacy Policy
- Stripe — payment processing. Stripe Privacy Policy
- Resend — transactional email delivery. Resend Privacy Policy
4. Data Storage & Security
Your data is stored in Google Cloud Firestore (nam5 region, United States). All data is transmitted over HTTPS. Authentication is handled by Firebase Auth with industry-standard security practices.
Your pool chemistry data is isolated to your user account and cannot be accessed by other users. Firestore security rules enforce strict per-user access control.
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, your data will be removed from our systems within 30 days.
Stripe retains payment records independently as required by financial regulations.
6. Your Rights
You have the right to:
- Access your data at any time through the app.
- Export your readings as CSV (Pro plan and above).
- Delete your account and all associated data by contacting us.
- Opt out of email reminders at any time via Settings.
If you are in the EU (GDPR) or California (CCPA), you may have additional rights. Contact us to exercise them.
7. Cookies
PoolTrack uses only essential cookies required for authentication and session management. We do not use advertising or tracking cookies.
8. Children
PoolTrack is not intended for use by children under 13. We do not knowingly collect data from children.
9. Changes
We may update this policy from time to time. Material changes will be communicated via email or an in-app notice.
10. Contact
For privacy-related questions or data requests, email us at ajstafford@gmail.com.